FAQ

Frequently Asked Questions

Answers to the questions we hear most often from travelers planning a trip with us.

How do I book an Umrah package with Noor Al Sama Travel?+

Message us on WhatsApp with your preferred travel month and group size, and our team will share available packages and pricing the same day.

Do you handle visa processing for Umrah and other destinations?+

Yes. Visa assistance is included in our Umrah, Hajj and most international packages. We guide you through the required documents step by step.

Can I customize a package instead of booking a fixed itinerary?+

Absolutely. Every package on our site is a starting point — we regularly adjust hotel tiers, duration and add-ons based on your budget and preferences.

What payment methods do you accept?+

We accept bank transfer and in-person payment at our Lahore office. Message us on WhatsApp for current payment details for your booking.

Do you only serve clients in Lahore?+

No — while our office is based in Lahore, we arrange travel for clients across Pakistan. Flights can be booked from Lahore, Islamabad or Karachi depending on the package.

How far in advance should I book an Umrah trip?+

We recommend booking at least 4-6 weeks ahead, and earlier during Ramadan or peak season when availability fills up quickly.